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Support

Get help with Hexu.

Need help with Hexu?

Email hello@hexu.app. We usually reply within 2 working days.

Common questions

  • How do I export my data?
    Settings → Your data → Export all data. You get an Excel workbook and CSV files.
  • How do I back up my data?
    Hexu is included in your iPhone’s backups (iCloud or your computer). Exporting gives you an extra copy you control.
  • How do I delete my data?
    Delete the Hexu app from your iPhone. Its data is removed from the device; copies in your backups follow your backup settings.
  • Where does Hexu get exchange rates?
    From the National Bank of Poland (NBP). You can see the table number and date in Settings.
  • Is Hexu financial advice?
    No. Hexu helps you keep track of your own money. It doesn’t give investment advice.

Privacy questions? See the Privacy Policy or write to hello@hexu.app.